FAQ

We offer a 100% refund within 7 days of purchase IF the workbook has not been downloaded.
Please check the videos before you download the workbook.

You can request a refund through My Account > Orders > Cancel 

Yes, to protect your financial information!

All of the following payment methods are accepted by PayPal:

‣ Your bank account
‣ Your Visa, Mastercard, Discover, or American Express card
‣ Your balance if you have a PayPal Balance account
‣ If you don't have a PayPal account, you can make a payment as a guest

Please send us a message through My Account > Support. We will get in touch with you ASAP!

We'll send the email from SoodaCrew, so you can quickly search for it. 

If it isn't in your inbox, check your Spam, Junk, Bin, Deleted Items or Archive folder.

You can leave any questions about courses, payment, refund or resources through My Account > Support > Ask a question.

We recommend the All-in-One Beginner Package

1. Start with the Hangeul Lecture to learn how to read and write Korean. 

2. Then take the Signature Lecture to communicate and travel like a Korean!

3. Finish off by practicing key expressions with the Interactive Drama!

We recommend the Signature Lectures

It focuses on every aspect of Korean culture and nuance, to fully prepare you for the Korean language.

It includes culture&travel information, conversation scenarios, in-depth grammar, key expressions, and vocabulary.

It is a series of interactive short dramas where you can practice your Korean expressions through a dialogue-based quiz.

You can make individual purchases for Signature Lectures and Hangeul Lectures.

However to access the Interactive Drama for speaking practice, you will have to purchase the Beginner Package.

Once you have purchased a course, a download button for the workbook will appear in My Workbook.

Yes, we issue certificates upon successful completion of the course. Certificates are provided only through request, so please request it through My Account > Support > Ask a question once you have completed your course, and we will send your digital certificate to your email address.

On the bottom right corner of the video, click on the settings icon. Then click quality

Change to the highest resolution to enjoy full HD quality.

Of course! More courses will be released in the near future.


Contact us with any questions.

We will get back to you as soon as possible!